A mandate is a one-time setup that allows you to auto-debit your customer's account on a scheduled date. Your customer approves it once — and after that, the payment comes automatically through UPI Autopay or eNACH.

How does RocketPay collect payments automatically?

Once your customer gives permission, RocketPay auto-debits their account on the due date. If the payment doesn't go through the first time, it retries automatically. You can also retry manually on a date of your choice and track every payment from your dashboard.

Which UPI apps and banks work with mandate collections?

Your customers can use any UPI app they already have — PhonePe, Google Pay, Paytm, BHIM, or their bank's app. Any NPCI-registered UPI app supports UPI AutoPay mandate registration.

How does a customer approve an eNACH mandate?

Customers don't need a UPI app for eNACH. The three most common authentication methods are net banking, debit card, and Aadhaar OTP. They do it once, and payments are auto-debited after that.

What is the maximum amount I can collect per debit?

The limit applies to each individual payment. With UPI AutoPay, each payment can be up to ₹15,000. With eNACH, each payment can be up to ₹1 crore. The instrument you choose depends on how large each individual collection is.

What does each mandate status mean?

Pending — waiting for customer approval. Active — approved, payments run automatically. Paused — temporarily paused. Finished — completed full tenure. Cancelled — permanently cancelled. Expired — link lapsed, a new request is needed.

Can I still collect after a mandate is finished or cancelled?

No. Once a mandate is finished or cancelled, no further payments are auto-debited. You will need to send a new mandate request to resume collections.

Does my customer need to approve each payment?

No. Your customer approves the mandate once. After that, every payment is auto-debited on the agreed dates — no OTP, no confirmation, no follow-up needed.

Is KYC required to start?

Yes — when you sign up, you will need to complete a one-time KYC verification for your business. Your customers don't need to do any KYC — they just approve the mandate once.

When do I get the money in my bank account?

Once a payment is debited from the customer's account, the money is credited to your account the next business day (T+1). This applies whether the payment was collected via UPI AutoPay or eNACH.

Trade Credit Collections Infrastructure for Retailers, Distributors and Manufacturers.

UPI Autopay & eNACH mandate-based trade credit collections — higher collection efficiency, custom coverage, with a dedicated account manager.

Also available: DLC and native OEM device locking for mobile retailers and distributors.

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RocketPay UPI Autopay and eNACH trade credit collections dashboard for MSMEs

Who We Serve

Built for every business in the trade credit chain.

From retailers to wholesalers and manufacturers — one collections stack, built for every trade credit workflow.

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Retailers

Mandate-based collections from customers you extend credit to — with automatic retry and full visibility.

Distributors

Automate trade credit collections from your retailer network — no more chasing, no more spreadsheets.

Manufacturers

Mandate workflows for every channel partner — built to scale across thousands of trade lines.

Wholesalers

Put a mandate behind every credit line you extend — collect on due date, every time.

Problems Faced

What trade credit looks like without automated collections.

Receivables ageing without collection

Invoices pile up beyond 30, 60, 90 days. Without automated mandates, recovery depends on phone calls and persistence.

Accountability gaps when payments fail

When a customer cheque bounces or a debit fails, there is no clean paper trail — and no automated follow-up.

Trade credit scenarios outside platform scope

General payment tools don't handle partial payments, invoice-linked mandates, or line-item reconciliation — all standard in trade credit.

Collections support limited to business hours

Trade runs early mornings and late nights. When something breaks after office hours, a ticket queue is not sufficient.

Settlements delayed

Slow settlement cycles break working capital planning — especially for MSMEs running on tight margins.

Why RocketPay

How RocketPay's collections stack works for trade credit.

Mandate-based recovery built specifically for trade credit workflows — with multiple deployment options and dedicated support.

Higher collection efficiency
Custom coverage for trade credit scenarios
24x7 Support
On-time settlements
Dedicated Account Manager

Custom coverage for trade credit scenarios

Our Impact

MSMEs across India automate trade credit collections with RocketPay.

25,000+

MSMEs served

₹2,700 Cr+

Worth of mandates created

40 lakh+

Transactions created

3 lakh+

Mobile devices secured

₹600 Cr+

Financed devices protected

How to Deploy

Deploy RocketPay your way.

Four ways to get started — pick what fits your business.

For Tally users

Tally TDL

Set up mandates, track debits, and reconcile payments directly inside Tally — without leaving your ledger.

Mandate creation from customer master
Automatic debit scheduling
Invoice-linked collections
Payment reconciliation in Tally

Request Tally TDL

For field teams

Android App

Quick onboarding from mobile. Create mandates and collect from customers on the go.

No integration needed
Mandate creation from mobile
Real-time collection status
Go live in 48 hours

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For technical teams

API & SDK — Payments

Integrate mandate collections directly into your ERP or order management system.

For ERP/OMS integrations
Webhooks and status APIs
Invoice-linked mandates
Works with your existing PSP

View Payments API Documentation

For mobile retailers

API & SDK — Device Locking

Secure every financed device with OEM-level locking. Lock on default, release on recovery.

DLC and native OEM locking
Lock, unlock and device state APIs
Webhooks for device events
Powered by Trustonic

View Device Locking API Documentation

Get started

Let's automate your trade credit collections.

Set up mandates on your retailers, track debits and reconcile collections — without chasing.

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FAQs

Frequently asked questions

A mandate is a one-time permission your customer gives you to auto-debit payments on a scheduled date. They approve it once through UPI Autopay or eNACH, and every collection after that happens automatically — no follow-up needed.

Once a mandate is active, RocketPay triggers the debit on the due date. If it fails, automatic retry runs until the mandate window closes. Every attempt and settlement is logged live in your dashboard.

Any UPI app — PhonePe, Google Pay, Paytm, BHIM, WhatsApp Pay, Amazon Pay — and all major bank apps support mandate collections. For the full list of supported banks, visit the official NPCI page.

Your customer can approve an eNACH mandate using Net Banking, Debit Card, or Aadhaar OTP. The process takes a minute and only needs to happen once.

UPI Autopay allows collections up to ₹15,000 per debit. eNACH allows up to ₹1 crore per debit. The mandate itself has no limit — it just authorises the future debits.

Pending — Waiting for customer approval.

Active — Approved. Collections will run automatically.

Paused — Temporarily paused. No debits until resumed.

Finished — Mandate tenure completed.

Cancelled — Cancelled. No more debits possible.

Expired — Customer did not approve in time. Send a new mandate.

No. Once finished or cancelled, that mandate is closed. To collect again, you will need to create a new mandate and get it approved.

No. The mandate is approved once. After that, all scheduled debits happen automatically — no OTP, no PIN, no action from your customer.

Yes — your business needs a one-time KYC as part of onboarding. This is a standard regulatory step. Your customers do not need to do any KYC.

Settlement happens on T+1 — money reaches your account on the next working day after a successful debit.