Automated Mandate Collections for Indian Lenders & Businesses

RocketPay
RocketPay

Automated Mandate Collections for Indian Lenders & Businesses

UPI Autopay & eNACH infrastructure to collect EMIs, deposits and subscriptions on autopilot

RocketPay dashboard showing mandate collection status and trends, with the mobile app alongside

Collect the way you want with India’s most flexible collection infra

Collect the way you want with India’s most flexible collection infra

Collect with Web App, Mobile or API

Set mandates on customers with Desktop app, mobile app and APIs

Browser invoice, mobile payment-success screen and API code icon — collect via web app, mobile app or API
Accept all modes of payments from Customers

Customers can pay via UPI, Debit Card, Aadhar Card, Net Banking and QR Code

Phone screen with payment confirmed and pay-via options for net banking, UPI and cards
Smart mandates

Present mandates when accounts have balance. Adjust charge basis exisiting balance in account

Mandate card showing ₹10,500 available against an ₹18,000 mandate amount, with account-balance awareness
Build custom collection workflows

Design your own penalties, retries, amounts and schedules to mirror internal policy

Workflow diagram: when a payment is overdue by more than 3 days, retry on day 1 and day 3
Non-cancellable mandates

Non‑revocable UPI Autopay mandates keep EMIs flowing without constant follow‑ups

Phone screen showing the next Autopay date and a mandate that cannot be cancelled
Collect with Web App, Mobile or API

Set mandates on customers with Desktop app, mobile app and APIs

Browser invoice, mobile payment-success screen and API code icon — collect via web app, mobile app or API
Accept all modes of payments from Customers

Customers can pay via UPI, Debit Card, Aadhar Card, Net Banking and QR Code

Phone screen with payment confirmed and pay-via options for net banking, UPI and cards
Smart mandates

Present mandates when accounts have balance. Adjust charge basis exisiting balance in account

Mandate card showing ₹10,500 available against an ₹18,000 mandate amount, with account-balance awareness
Build custom collection workflows

Design your own penalties, retries, amounts and schedules to mirror internal policy

Workflow diagram: when a payment is overdue by more than 3 days, retry on day 1 and day 3
Non-cancellable mandates

Non‑revocable UPI Autopay mandates keep EMIs flowing without constant follow‑ups

Phone screen showing the next Autopay date and a mandate that cannot be cancelled

Collection workflows for all types of Businesses

NBFCs, Fintechs & Regulated Lenders
→
Automate EMI collections with non-revocable mandates, smart retries and simple reconciliation.
Microfinance Institutions
→
Digitise group and individual loan repayments with mandates tailored to low-infrastructure operations.
Distributors, Retailers & Manufacturers
→
Lock in trade credit repayments upfront; cut DSO with automatic mandate-based collections.
SaaS & Subscription Businesses
→
Charge subscribers on autopilot every cycle with flexible, mandate-driven billing workflows.
Smartphone with the RocketPay logo secured by a padlock, surrounded by rupee coins — device-level locking

RocketPay DLC gets you <1% NPA with

Device‑level locking that makes default the exception, not the norm

Smartphone with the RocketPay logo secured by a padlock, surrounded by rupee coins — device-level locking

RocketPay DLC gets you <1% NPA with

Device‑level locking that makes default the exception, not the norm

Collect with Mandates in 3 Steps

Step 1

Integrate Single API or use our App

Connect once for UPI Autopay and eNACH — no heavy backend build

Step 1

Integrate Single API or use our App

Connect once for UPI Autopay and eNACH — no heavy backend build

Step 2

Create mandates via links, QR, app or Tally

Share links, scan QR or use Tally; customers authorise once, collections recur automatically

Step 2

Create mandates via links, QR, app or Tally

Share links, scan QR or use Tally; customers authorise once, collections recur automatically

Step 3

Set workflow rules to automate processes

Automated skips, balance‑aware retries, penalties & reconciliation in your dashboard

Step 3

Set workflow rules to automate processes

Automated skips, balance‑aware retries, penalties & reconciliation in your dashboard

"Our collection team spent 60% time chasing payments. After integrating Rocketpay, our collection rate improved within 3 months. Their team understands fintech."

Ghanshyaam Kumaavat

Founder • Nidhi NBFC

Lender checking collections on a mobile phone
Day
Go live
+%
More Collections
/7
Customer Support

"Our collection team spent 60% time chasing payments. After integrating Rocketpay, our collection rate improved within 3 months. Their team understands fintech."

Ghanshyaam Kumaavat

Founder • Nidhi NBFC

Lender checking collections on a mobile phone
Day
Go live
+%
More Collections
/7
Customer Support

Modern teams choose Rocketpay

Rocketpay

Payment gateways/Banks

Payment gateways/​Banks

Go Live

Go Live

1 day

1 day

1 month

1 month

Integration Effort

Integration Effort

Integrate 1 API

Integrate 1 API

Integrate 10–15 APIs, webhooks, cron jobs

Integrate 10–15 APIs, webhooks, cron jobs

Collection Success Rate

Collection Success Rate

30% higher than industry

30% higher than industry

Backend Requirements

Backend Requirements

None required

None required

Require backend mandate management

Require backend mandate management

NACH & UPI Autopay support

NACH & UPI Autopay support

Both supported via single API

Both supported via single API

Two separate integrations & systems required

Two separate integrations & systems required

ADHOC Mandates

ADHOC Mandates

Fully usable out of the box

Fully usable out of the box

Raw APIs, you must build logic and system

Raw APIs, you must build logic and system

Change Amount, Date, Frequency

Change Amount, Date, Frequency

Partial Collections

Partial Collections

Tech Failure Handling

Tech Failure Handling

Auto-detect, auto-fix, auto-retry

Auto-detect, auto-fix, auto-retry

Retry Collections

Retry Collections

Reconciliation

Reconciliation

Automatic, customer, mandate & instalment level

Automatic, customer, mandate & instalment level

Multi-Account Support

Multi-Account Support

Dedicated Account Manager

Dedicated Account Manager

Only for high value clients, no support for others

Only for high value clients, no support for others

Developer Experience

Developer Experience

Fewer cleaner APIs, direct dev to dev support

Fewer cleaner APIs, direct dev to dev support

Complex fragmented APIs, no dev to dev support

Complex fragmented APIs, no dev to dev support

Need a custom plan?

Need a custom plan?

We can tailor workflows, limits, and infrastructure to fit your team’s needs.

Trusted by India's lenders and businesses

Rocketpay automates our end-to-end EMI collection through UPI Autopay and eNACH. Monthly EMIs and Account Aggregator-based partial collections run on their own for maximum recovery, and manual follow-ups are a thing of the past.

Sandeep Saxena

Head of Collections at Orexe Financial Services

One Rocketpay API gave us both UPI Autopay and eNACH collections, and we went live in under 48 hours. With their frontend APIs, we didn't have to build a heavy backend mandate system, so our engineering team stays focused on our core lending product.

Bipul Taneja

CTO at Finnonex

Rocketpay automates our end-to-end EMI collection through UPI Autopay and eNACH. Monthly EMIs and Account Aggregator-based partial collections run on their own for maximum recovery, and manual follow-ups are a thing of the past.

Sandeep Saxena

Head of Collections at Orexe Financial Services

One Rocketpay API gave us both UPI Autopay and eNACH collections, and we went live in under 48 hours. With their frontend APIs, we didn't have to build a heavy backend mandate system, so our engineering team stays focused on our core lending product.

Bipul Taneja

CTO at Finnonex

Rocketpay's new Device Lock Controller locks a phone when an EMI is missed and releases it the moment payment comes in. The lock can't be flashed or removed, it saves us the cost of recovery visits, and our NPA is now below 1%.

Yamini Gupta

Chief Risk Officer at Mobixphone

Rocketpay automates our end-to-end EMI collection through UPI Autopay and eNACH. Monthly EMIs and Account Aggregator-based partial collections run on their own for maximum recovery, and manual follow-ups are a thing of the past.

Sandeep Saxena

Head of Collections at Orexe Financial Services

One Rocketpay API gave us both UPI Autopay and eNACH collections, and we went live in under 48 hours. With their frontend APIs, we didn't have to build a heavy backend mandate system, so our engineering team stays focused on our core lending product.

Bipul Taneja

CTO at Finnonex

Rocketpay's new Device Lock Controller locks a phone when an EMI is missed and releases it the moment payment comes in. The lock can't be flashed or removed, it saves us the cost of recovery visits, and our NPA is now below 1%.

Yamini Gupta

Chief Risk Officer at Mobixphone

Rocketpay's new Device Lock Controller locks a phone when an EMI is missed and releases it the moment payment comes in. The lock can't be flashed or removed, it saves us the cost of recovery visits, and our NPA is now below 1%.

Yamini Gupta

Chief Risk Officer at Mobixphone

I sell financed phones every month, all locked with Rocketpay's Superkey Pro, and not a single key has broken. I lock on a missed EMI, unlock on payment, and spend my time selling instead of chasing customers.

Rishab

Mobile Retailer

I sell financed phones every month, all locked with Rocketpay's Superkey Pro, and not a single key has broken. I lock on a missed EMI, unlock on payment, and spend my time selling instead of chasing customers.

Rishab

Mobile Retailer

Our agents no longer need to go door to door for repayments. We now have better visibility into upcoming collections, making repayment tracking easier and reducing manual follow-ups.

Rohit Saini

Operations Manager at Small Finance Bank

Parents approve a mandate once, and Rocketpay collects semester and annual fees automatically on schedule. With 24x7 support, we never get stuck on minor issues, and we no longer chase parents for payments.

Rohit Dubey

Accounts Administrator at IIMSE Institute

Our agents no longer need to go door to door for repayments. We now have better visibility into upcoming collections, making repayment tracking easier and reducing manual follow-ups.

Rohit Saini

Operations Manager at Small Finance Bank

Parents approve a mandate once, and Rocketpay collects semester and annual fees automatically on schedule. With 24x7 support, we never get stuck on minor issues, and we no longer chase parents for payments.

Rohit Dubey

Accounts Administrator at IIMSE Institute

Got questions?
We’ve got answers.

Still have questions?
Contact us and we’ll help you out.

01

What is a mandate?

A mandate is a one-time permission your customer gives you to collect payments automatically on a scheduled date. They approve it once — through UPI Autopay or eNACH, which are NPCI's systems for automated recurring payments — and every collection after that happens without any follow-up needed from either side.

01

What is a mandate?

A mandate is a one-time permission your customer gives you to collect payments automatically on a scheduled date. They approve it once — through UPI Autopay or eNACH, which are NPCI's systems for automated recurring payments — and every collection after that happens without any follow-up needed from either side.

02

Which banks and UPI apps support UPI AutoPay mandate registration?

Any NPCI-registered UPI app and bank supports UPI AutoPay mandate registration — including PhonePe, Google Pay, Paytm, BHIM, WhatsApp Pay, Amazon Pay, and all major bank-native apps. The mandate is registered against the customer's VPA handle. For the complete and updated list of supported banks and PSP apps, visit the official NPCI page.

02

Which banks and UPI apps support UPI AutoPay mandate registration?

Any NPCI-registered UPI app and bank supports UPI AutoPay mandate registration — including PhonePe, Google Pay, Paytm, BHIM, WhatsApp Pay, Amazon Pay, and all major bank-native apps. The mandate is registered against the customer's VPA handle. For the complete and updated list of supported banks and PSP apps, visit the official NPCI page.

03

What instruments can customers use to authenticate an eNACH mandate?

The three most common eNACH mandate authentication methods are — Net Banking, Debit Card, and Aadhaar OTP. Some banks additionally support PAN-based authentication, and a few offer Customer ID-based authentication via their own portal. Available methods vary by bank. For the complete list of supported banks and their authentication options, visit the official NPCI page.

03

What instruments can customers use to authenticate an eNACH mandate?

The three most common eNACH mandate authentication methods are — Net Banking, Debit Card, and Aadhaar OTP. Some banks additionally support PAN-based authentication, and a few offer Customer ID-based authentication via their own portal. Available methods vary by bank. For the complete list of supported banks and their authentication options, visit the official NPCI page.

04

Does a customer need to approve each collection separately?

No. A mandate requires only one-time authorisation. Once approved, all subsequent collections within the mandate happen automatically on the scheduled dates — no OTP, no PIN, no action required from either party.

04

Does a customer need to approve each collection separately?

No. A mandate requires only one-time authorisation. Once approved, all subsequent collections within the mandate happen automatically on the scheduled dates — no OTP, no PIN, no action required from either party.

05

Is KYC required to start using RocketPay?

Yes — your business will need to complete a one-time KYC verification as part of onboarding. This is a standard regulatory requirement for all businesses using payment infrastructure in India. No KYC is required from your end customers — they simply authenticate the mandate, and collections run from there.

05

Is KYC required to start using RocketPay?

Yes — your business will need to complete a one-time KYC verification as part of onboarding. This is a standard regulatory requirement for all businesses using payment infrastructure in India. No KYC is required from your end customers — they simply authenticate the mandate, and collections run from there.

06

How long does settlement take after a successful collection?

Settlement happens on T+1 — funds are credited to your account on the next business day after a successful collection. This applies to both UPI Autopay and eNACH. Settlement timing starts from when the debit is confirmed on the customer's account. You can track exact collection and settlement timestamps in real time from your RocketPay dashboard.

06

How long does settlement take after a successful collection?

Settlement happens on T+1 — funds are credited to your account on the next business day after a successful collection. This applies to both UPI Autopay and eNACH. Settlement timing starts from when the debit is confirmed on the customer's account. You can track exact collection and settlement timestamps in real time from your RocketPay dashboard.

Talk to us about your collection challenges — let us show you how we can be of help!

Talk to us about your collection challenges — let us show you how we can be of help!